FAQ

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SCUF Gaming

Is Bluemouth the official Australian distributor for SCUF Gaming?

Yes, Bluemouth are the only official Australian distributor of SCUF Gaming products. Ordering from an Australian distributor ensures faster shipping of gaming products, local service and local warranty.

Can I place an order for a tailored SCUF controller?

Bluemouth are importing the World’s best-selling 25-30 SCUF controllers, all pre-configured and ready to go in a retail-ready box. All are official Xbox One and PS4 controllers, both of which are compatible for PC, customised with advanced functional and design features that competitive gamers want.

 To draw a distinction, it’s not the tailored, custom-build service we’re offering from Australia, as the choices would be infinite and we’d need an assembly line. For that solution, buyers still need to go to scufgaming.com

What we are doing locally is offering pre-build models, with fast shipping from an Australian Warehouse, backed with a local warranty, local customer service & local customer support. Meaning customers get them faster, with local support and  greater piece of mind.

What is the difference between Basic & Deluxe SCUF controller package?

Basic ($219 - $279) has the following inclusions:

  • A choice of colours

  • Two rear paddles (PS4), four rear paddles (Xbox One & IMPACT)

  • Standard Grip

  • Interchangeable thumbsticks

  • Left Thumbstick:  SCUF regular length

  • Right Thumbstick:  SCUF regular length

  • Scuf Ring Color:  Black

Deluxe ($289 - $359) has the above inclusions PLUS:

  • On-the-fly Electro Magnetic Remapping of the paddles (EMR)

  • Adjustable Hair Trigger + Trigger Stop Mechanism with SCUF key 0.9mm

  • Trigger Extenders (Fang) and spare standard triggers

After market upgrades

Tailoring / tweeking, can be done by customers further-down-the-line with our scuf accessories kits.

  • Grips are upgradable (XBOX only)

  • Various thumbsticks (tall / short, domed / concave)

  • The rings around the thumbsticks can be changed colour

To see aftermarket products, visit our SCUF Accessories page 

      What type of controllers are available?

      Bluemouth stocks SCUF Gaming controllers for Xbox One & PS4, which are all compatible with PC

      Please see "What's in the box" tab on product pages for inclusions with your SCUF model

      Local Warranty

      Please see our Returns Policy for Warranty information.

      Shipping

      How long will it take for my order to arrive?

      All gaming products ordered from Bluemouth Direct are shipped out of our warehouse in Greenacre, New South Wales.

      Your order will be processed within 1-2 business days and shipping will occur immediately thereafter. 

      Bluemouth uses TNT or Australia Post with tracking numbers to deliver packages around Australia.

      For transit times, this will be calculated at the time of your order.